Stepping up to the Plate to Mentor!

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Several months ago I was asked to be a mentor for a new employee here at the McCormick Center. As I began thinking about how to approach this mentoring request, I remembered how I was mentored at one time.


Years ago, I worked for a very gentle and kind man at a social service agency. As an education major with not much background in social service, I went to Kent many times for guidance and mentoring. After several years of working with him, I felt that I had learned much from his example and words of wisdom; he never tried to tell me what to do or how to do it and respected my ideas and creative approach to situations. As my mentor he would often make suggestions, offer help, and encourage me to reshape my thoughts on a topic by giving me a journal article to review, a few pages in a book to read, or by asking me to contact someone who might have had a similar experience. I learned so much from this experience. I think that whenever I have had the chance to guide or help anyone I have used this exact approach.


MENTOR! WHAT DOES IT REALLY MEAN?


One type of mentoring is a relationship that is formally established for an introductory or short period, often to meet specific organization objectives. For example, a new employee may be paired with a senior employee (Shea, 1992). 


After doing a little homework, I learned that my mentoring job at the McCormick Center was just that. I would be helping a new employee become familiar with our culture and norms. 


I found the formal mentor title a bit intimidating, so in preparation for my new role, I decided to create a job description to help sort out what the responsibilities could be. I found myself reflecting on my experience as Kent’s mentee. Here’s what I scribbled down: 


Job description of a good mentor: 


  • Serve as a guide and coach 
  • Answer questions 
  • Provide assistance and direction (but don’t do the work for them)
  • Be a good listener
  • Lead without pushing 
  • Provide referrals
  • Mentor, don’t supervise (These are different roles)


Does this list look familiar? Does it fit into your job description? As an early childhood leader, it seems to me we all take on these roles as we work to cultivate a strong team. 


In many ways I feel that my mentoring experiences have come full circle since I was able to channel much of Kent’s mentoring style into my own. By sharing my knowledge and ideas I was able to steer the new employee in the right direction when he needed resources or additional information. 


RESOURCES TO SUPPORT YOU IN YOUR ROLE AS MENTOR:


  • Bloom, P. J. (2007). From the inside out: The power of refection and self-awareness.  Lake Forest, IL: New Horizons. 
  • Bloom, P. J. (2005). Blueprint for action: Achieving center-based change through staff development (revised edition). Lake Forest, IL: New Horizons. 
  • Shea, G. (1992). Mentoring: A practical guide. Menlo Park, CA: Crisp Publications. 
  • Edelman, M. W. (1999). Lanterns: A memoir of mentors. New York, NY: Harper Collins.

By Robyn Kelton, M.A. June 27, 2025
INTRODUCTION Turnover rates in child care are among the highest in education, with over 160,000 workforce openings predicted annually (Bassok et al., 2014; Doromal et al., 2022; Joughin, 2021; U.S. Bureau of Labor Statistics, 2025). While some turnover is expected and even necessary, the levels of turnover experienced in the field of early childhood education and care (ECEC) are not only alarmingly high but deeply problematic. In 2021, a national survey conducted by the National Association for the Education of Young Children found that over 80% of child care centers were experiencing a staffing shortage, with the majority of those programs reporting one-to-five open roles, but 15% reporting between six and 15 open roles (NAEYC, 2021). Staffing shortages result in lost revenue, financial uncertainty, and program instability, often forcing administrators to operate below capacity and/or under reduced hours (NAEYC, 2021; NAEYC, 2024; Zero to Three, 2024). Limited enrollment slots and classroom and program closures lead to increased waiting lists (Zero to Three, 2024; Carrazana, 2023). In turn, families are placed in a highly vulnerable position of needing to leave the workforce to stay home with their child or turn to potentially unsafe or unregulated child care. Moreover, increased turnover in classrooms interrupts continuity of care and disrupts the relationships built between children and their educators (Reidt-Parker, J., & Chainski, M. J. (2015). Research has begun to highlight some of the programmatic and personnel characteristics predictive of increased staff turnover in ECEC programs. Low wages are most commonly identified as a strong predictor of turnover (Amadon et al., 2023; Bryant et al., 2023; Fee, 2024; Guevara, 2022; Totenhagen et al., 2016). However, workforce advocates and some researchers have begun to expand conversations on compensation to explore the impact the profession’s general lack of benefits such as paid time off, access to health insurance, and retirement benefits has on retention (e.g., Amadon et al., 2023; Bryant et al., 2023; Fee, 2024; Lucas, 2023). While informative, this body of work has typically approached benefits as binary variables (i.e., have or do not have) rather than reflect the spectrum on which benefits are commonly offered (e.g., the number of days off, the percent of insurance covered by the employer, and levels of retirement matching funds). This Research Note aims to expand on previous work investigating the relationship between benefits and turnover by exploring the possibility of a more nuanced relationship between the variables to determine if the level of benefits offered impacts turnover rates. METHOD This study used data collected via formal Program Administration Scale, 3rd Edition (PAS-3) assessments conducted by Certified PAS-3 Assessors between 2023 and 2025. To become certified, PAS-3 assessors must first achieve reliability (a score of at least 86%) on a test conducted after four days of training on the tool. Next, they must conduct two PAS assessments within three months of reliability training. PAS-3 national anchors reviewed the completed assessments for consistency, accuracy, and completeness. The study analyzed data from 133 PAS-3 assessments collected during the certification process across 12 states, the District of Columbia, and the U.S. Mariana Islands.  Measures Data for this study were collected using the PAS-3, a valid and reliable tool used to measure and improve Whole Leadership practices in center-based programs (Talan, Bella, Jorde Bloom, 2022). The PAS-3 includes 25 items, each composed of 2-5 indicator strands and scored on a 7-point Likert scale (1 = inadequate, 3 = minimal, 5 = good, and 7 = excellent). Item scores are averaged to determine a mean PAS-3 score. Of particular interest to this study is Item 5: Benefits. Item 5 measures employee access to health insurance and considers what percentage of the cost is paid by the employer, the total number of paid time off days within the first and fifth years of employment, access to a retirement plan, and the percentage at which the employer will match the employee’s contribution. Last, Item 5 explores provisions made to cover the costs of staff’s professional development. Non-applicable is allowed as a response for indicators related to health insurance and retirement if there are no full-time staff employed by the program. Sample Program enrollment ranged in size from four children to 285, with a mean enrollment of 65 and a median of 55. Total program staff for the sample ranged from two to 44 staff, with an average of just under 14 staff (13.93) and a standard deviation of 8.80. Table 1 below provides a detailed breakdown of staff by role and full-time and part-time status.
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