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Communication in the Workplace:

Crafting Connections, Managing Meetings, and Resolving Rifts

The module introduces a communications style assessment tool that administrators can use to examine their communication style and the communication styles of their staff. Building on that information, the module looks at improving meeting practices to foster communication and collaboration, and looks at the differences between relationship and task conflict and how to work with staff on resolving conflicts.

Continuous Quality Improvement Package

This package contains all three CQI modules.