Leading Change: The Vision and Impact of the Whole Leadership Framework

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Sim Loh is a family partnership coordinator at Children’s Village, a nationally-accredited Keystone 4 STARS early learning and school-age enrichment program in Philadelphia, Pennsylvania, serving about 350 children. She supports children and families, including non-English speaking families of immigrant status, by ensuring equitable access to education, health, employment, and legal information and resources on a day-to-day basis. She is a member of the Children First Racial Equity Early Childhood Education Provider Council, a community member representative of Philadelphia School District Multilingual Advisory Council, and a board member of Historic Philadelphia.


Sim explains, “I ensure families know their rights and educate them on ways to speak up for themselves and request for interpretation/translation services. I share families’ stories and experiences with legislators and decision-makers so that their needs are understood. Attending Leadership Connections will help me strengthen and grow my skills in all domains by interacting with and hearing from experienced leaders in different positions. With newly acquired skills, I seek to learn about the systems level while paying close attention to the accessibility and barriers of different systems and resources and their impacts on young children and their families.”

This document may be printed, photocopied, and disseminated freely with attribution. All content is the property of the McCormick Center for Early Childhood Leadership.

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Leadership development in early education and care is one of the most pressing priorities in the field today. The newly released report, Top Down-Bottom Up: Building a State Child Care Center Workforce (2024), emphasizes the critical role of program leaders. “Program leadership should be included in all aspects of stabilizing the workforce” (15). While much attention and funding from local, state, and national policymakers has focused on building the qualifications of the workforce and supporting the skills of teachers, early childhood leadership holds the potential to stabilize and strengthen the workforce from within early childhood organizations. In turn, strong early childhood organizations have a positive impact on the strength and stability of communities and systems.

The field must reposition leadership in early childhood programs as essential to advancing equity, justice, inclusion, and belonging, with leaders facilitating the practical and meaningful work of creating caring learning communities for staff and families, as well as children. Program administrators must step into the important role of the pedagogical leader as a matter of equity to ensure access to the highest quality teacher-child interactions, developmentally appropriate learning environments, and rich curriculum experiences that promote child development and learning. In these ways, strong program leaders are gatekeepers of quality, providing for the health and stability of programs, maximizing staffing resources and well-being, and collaborating within communities of practice to sustain effectiveness and impact.


Since 2017, the Whole Leadership Framework has provided a conceptual model for national competencies for early childhood program leaders. The framework is aligned with the Program Administration Scale: Measuring Whole Leadership in Early Childhood Centers, Third Edition (2022) by Talan, Bella, and Bloom, utilized by more than a dozen state Quality Improvement Systems and Aim4Excellence, which provides training for the national early childhood administrator’s credential, and utilized by 26 state professional development systems and the Department of Defense. The book, Building on Whole Leadership: Energizing and Strengthening Your Early Childhood Programs (2019) by Masterson, Abel, Talan, and Bella, is used nationally in higher education leadership coursework, as well as in other leadership training.


For states embracing administrator credentialing and the use of competencies, the Whole Leadership Framework provides an organizing structure. For example, the Illinois Director Credential has ten administrative content areas organized by the three domains of the Whole Leadership Framework. Other states have used the framework as a model when developing core knowledge competencies for program administrators.


With the seismic changes in the profession since 2017, the framework has been revised to reflect critical transformations. The revision processes and significant changes to the framework are presented in Updates to the Whole Leadership Framework: Responding to Voices in the Field, published in Exchange Press by Masterson, Talan, and Bella in the May 2024 edition of Exchange.


Listening to the voices from the field is a core element of the current transformations in the early childhood education and care field. A new mantra – Nothing about us without us!—has been championed by an empowered workforce. In response, we recognize the many contributors and their significant contributions to the revised Whole Leadership Framework. These contributions include:


  • Feedback from over 200 program leaders participating in the Building Leaders initiative who were asked whether the Whole Leadership Framework represents the competencies needed to effectively lead early childhood programs situated in centers, schools, and family childcare homes;
  • Feedback from 65 program leaders of color participating in Leading with Equity: Building Leaders, Part II, who were asked about the impact of race, culture, and language on their professional journeys;
  • Updated competencies to identify and address structural barriers and remove deeply embedded inequities that impact children and families;
  • Revisions to professional standards and competencies, specifically the NAEYC Position Statements on Advancing Equity (2019) and Developmentally Appropriate Practice (2020), and the revised book, Developmentally Appropriate Practice in Early Childhood Programs Serving Children Ages Birth through Age Eight, Fourth Edition (2022);
  • Content expert review and feedback from the field regarding the development of the Program Administration Scale: Measuring Whole Leadership in Early Childhood Centers, Third Edition; and
  • Peer review of conference presentations and published blogs focused on the framework and whole leadership in practice.


The feedback, critical values, and revisions have been incorporated into the competency area of Administrative Leadership, which includes four areas of operational, strategic, advocacy, and community leadership. Through these competencies, leaders guide the vision and goals of organizations, provide administrative and fiscal management, facilitate oversight of the infrastructure of daily operations, lead competency-building for staff, develop and foster partnerships with families and the community, instill professionalism, and guide ongoing quality improvement as a priority for growth.


Similarly, the competencies of Pedagogical Leadership address how leaders support educators to implement inclusive and developmentally appropriate curriculum, build on family strengths, promote equitable engagement, and foster vital advocacy on behalf of children and families.


Finally, updates to Leadership Essentials anchor the work of the organization, as leaders create a culture of caring and equity through competencies in leadership for quality improvement, intrapersonal and interpersonal leadership, and culturally responsive leadership. Importantly, positive relationships with supervisors and overall organizational well-being are essential to staff stability. Teachers who report high levels of connectedness with other staff, better supervisor support, and more control over their work report lower stress, provide higher quality care, and are less likely to leave their jobs. The competencies of Leadership Essentials offer tools for valuing and building on the talents and strengths of program staff and families and provide critical elements for organizational health, stability, and growth.


We invite you to download the Whole Leadership Framework and incorporate the competencies in your work. We also invite you to read the Exchange article, Updates to The Whole Leadership Framework: Responding to Voices in the Field, and provide additional feedback and reflections about the use of the framework in your state’s early childhood system, early childhood program, or professional growth.


To provide feedback, please contact Marie Masterson at mmasterson1@nl.edu and Teri Talan at teri.talan@nl.edu


For more information about Exchange Press or membership subscriptions, please contact info@exchangepress.com


By Robyn Kelton, M.A. June 27, 2025
INTRODUCTION Turnover rates in child care are among the highest in education, with over 160,000 workforce openings predicted annually (Bassok et al., 2014; Doromal et al., 2022; Joughin, 2021; U.S. Bureau of Labor Statistics, 2025). While some turnover is expected and even necessary, the levels of turnover experienced in the field of early childhood education and care (ECEC) are not only alarmingly high but deeply problematic. In 2021, a national survey conducted by the National Association for the Education of Young Children found that over 80% of child care centers were experiencing a staffing shortage, with the majority of those programs reporting one-to-five open roles, but 15% reporting between six and 15 open roles (NAEYC, 2021). Staffing shortages result in lost revenue, financial uncertainty, and program instability, often forcing administrators to operate below capacity and/or under reduced hours (NAEYC, 2021; NAEYC, 2024; Zero to Three, 2024). Limited enrollment slots and classroom and program closures lead to increased waiting lists (Zero to Three, 2024; Carrazana, 2023). In turn, families are placed in a highly vulnerable position of needing to leave the workforce to stay home with their child or turn to potentially unsafe or unregulated child care. Moreover, increased turnover in classrooms interrupts continuity of care and disrupts the relationships built between children and their educators (Reidt-Parker, J., & Chainski, M. J. (2015). Research has begun to highlight some of the programmatic and personnel characteristics predictive of increased staff turnover in ECEC programs. Low wages are most commonly identified as a strong predictor of turnover (Amadon et al., 2023; Bryant et al., 2023; Fee, 2024; Guevara, 2022; Totenhagen et al., 2016). However, workforce advocates and some researchers have begun to expand conversations on compensation to explore the impact the profession’s general lack of benefits such as paid time off, access to health insurance, and retirement benefits has on retention (e.g., Amadon et al., 2023; Bryant et al., 2023; Fee, 2024; Lucas, 2023). While informative, this body of work has typically approached benefits as binary variables (i.e., have or do not have) rather than reflect the spectrum on which benefits are commonly offered (e.g., the number of days off, the percent of insurance covered by the employer, and levels of retirement matching funds). This Research Note aims to expand on previous work investigating the relationship between benefits and turnover by exploring the possibility of a more nuanced relationship between the variables to determine if the level of benefits offered impacts turnover rates. METHOD This study used data collected via formal Program Administration Scale, 3rd Edition (PAS-3) assessments conducted by Certified PAS-3 Assessors between 2023 and 2025. To become certified, PAS-3 assessors must first achieve reliability (a score of at least 86%) on a test conducted after four days of training on the tool. Next, they must conduct two PAS assessments within three months of reliability training. PAS-3 national anchors reviewed the completed assessments for consistency, accuracy, and completeness. The study analyzed data from 133 PAS-3 assessments collected during the certification process across 12 states, the District of Columbia, and the U.S. Mariana Islands.  Measures Data for this study were collected using the PAS-3, a valid and reliable tool used to measure and improve Whole Leadership practices in center-based programs (Talan, Bella, Jorde Bloom, 2022). The PAS-3 includes 25 items, each composed of 2-5 indicator strands and scored on a 7-point Likert scale (1 = inadequate, 3 = minimal, 5 = good, and 7 = excellent). Item scores are averaged to determine a mean PAS-3 score. Of particular interest to this study is Item 5: Benefits. Item 5 measures employee access to health insurance and considers what percentage of the cost is paid by the employer, the total number of paid time off days within the first and fifth years of employment, access to a retirement plan, and the percentage at which the employer will match the employee’s contribution. Last, Item 5 explores provisions made to cover the costs of staff’s professional development. Non-applicable is allowed as a response for indicators related to health insurance and retirement if there are no full-time staff employed by the program. Sample Program enrollment ranged in size from four children to 285, with a mean enrollment of 65 and a median of 55. Total program staff for the sample ranged from two to 44 staff, with an average of just under 14 staff (13.93) and a standard deviation of 8.80. Table 1 below provides a detailed breakdown of staff by role and full-time and part-time status.
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