McCormick Institute for Early Childhood

BY Yvonne S. Williams | May 13, 2024

A woman wearing glasses and a suit is smiling in front of a flag.

Sim Loh is a family partnership coordinator at Children’s Village, a nationally-accredited Keystone 4 STARS early learning and school-age enrichment program in Philadelphia, Pennsylvania, serving about 350 children. She supports children and families, including non-English speaking families of immigrant status, by ensuring equitable access to education, health, employment, and legal information and resources on a day-to-day basis. She is a member of the Children First Racial Equity Early Childhood Education Provider Council, a community member representative of Philadelphia School District Multilingual Advisory Council, and a board member of Historic Philadelphia.


Sim explains, “I ensure families know their rights and educate them on ways to speak up for themselves and request for interpretation/translation services. I share families’ stories and experiences with legislators and decision-makers so that their needs are understood. Attending Leadership Connections will help me strengthen and grow my skills in all domains by interacting with and hearing from experienced leaders in different positions. With newly acquired skills, I seek to learn about the systems level while paying close attention to the accessibility and barriers of different systems and resources and their impacts on young children and their families.”

A table showing the comparison of pre and post intervention of fas scores

This document may be printed, photocopied, and disseminated freely with attribution. All content is the property of the McCormick Institute for Early Childhood.

Early childhood care providers and administrators are often encouraged to connect with community resources to enhance programming for the children in their care. Sometimes, the idea of connecting with others seems out of reach. But often, resources and connections are right in front of us.


As a family child care (FCC) provider, I built on a connection with my local librarian to provide the children in my program with experiences around literacy, language, and social development—all skills that helped to prepare them to be successful in kindergarten.

A yellow bus that says books on the side

When my children were young, we participated in so many of the activities my local library hosted that the librarian was familiar with myself and my girls as they progressed into elementary school. One of our favorite activities was when the bookmobile came to our neighborhood during the summer months. The bookmobile stopped about a block from our home for only about 30 minutes. Our walking (sometimes running) trips to the bookmobile were a big deal! During the school year, the bookmobile would go to the girls’ elementary school each week, so having the bookmobile in our neighborhood during the summer helped build an exciting home and school connection for me and my girls because I experienced it with them.

Around the time my youngest child was 7, I opened my family child care program, and the librarian noticed that I began checking out many books for children younger than 7. Because she was familiar with my girls and knew they did not fall into this age range, she asked if I had other young children at home. She was right. In fact, I had four preschoolers in my house, only they were my FCC children! When she learned of my child care program, she arranged for the summer bookmobile to change its location from a block away to right in front of my house. Now, we only needed to step out of the front door to find the magnificent yellow bookmobile bus with the giant mural of a bookworm reading a book. The children in my program, some of whom may not have had any previous exposure to the library in their communities, were now treated to their own private library experience once a week!


Children do not learn in a silo. Forming relationships with community resources enhances learning for children. Partnering with community resources and encouraging learning outside the classrooms can also support healthy transitions and positive achievement for children. Having a community connection with the library and the bookmobile stop in front of my program also served as excellent marketing. Families in my neighborhood saw the bookmobile, and the librarian recommended my program to families she met.


The Business Administration Scale for Family Child Care (BAS) and the Program Administration Scale, 3rd Edition (PAS-3) highlight the importance of community outreach and relations for early childhood programs. The tools provide ideas for possible community organizations to engage with and also explore how such connections are great opportunities to market your business.


Reflection Questions


Take a few minutes to enter your program’s address into Google Maps and then zoom in and out to explore community organizations located nearby.


  • What is one new community resource you found that can enhance your program?
  • What community resources do you already utilize to support your families? How might you be able to build on those connections?


Click here to learn more about the BAS and PAS-3 or the professional learning opportunities about family and community partnerships offered by the McCormick Center for Early Childhood Leadership.


Yvonne Williams, Ed.D. is a Quality Training Specialist at the McCormick Center for Early Childhood Leadership at National Louis University. In this role, she serves as a National Anchor for the Program Administration Scale (PAS) and Business Administration Scale for Family Child Care (BAS). Prior to this position, she worked as an Assessor and Training Specialist conducting ERS, BAS, and CLASS assessments for the state of Illinois. Yvonne holds a master’s degree in early childhood administration from National Louis University and a doctorate in the teaching and learning program at National Louis University. She is also an Adjunct Professor at National Louis University.

By Katie Gaul January 29, 2026
Early childhood program administrators and programs are increasingly expected to participate in formal classroom assessments for various accountability purposes. This article focuses on how classroom assessment data can also be used by teaching staff to make small, intentional changes in daily practice that lead to meaningful and lasting benefits for children. It is designed to help administrators understand how assessment results can translate into actionable strategies, enabling them to better support staff, guide professional learning, and ensure assessment practices are connected to continuous improvement rather than compliance alone. As a former classroom teacher, I still remember how anxious I felt when an assessor entered my classroom to complete an observation. Opening my classroom door to someone I didn’t know and using an assessment tool I only had a basic understanding of left me feeling vulnerable. After changing roles and observing hundreds of classrooms over the past several years, I wish, as a teacher, I had a better understanding of the tools used, their purposes, and how the data would be used. I wish I had known that the assessor and I had a shared interest in our work. We were both working to bring about better outcomes for the children in my classroom. After the initial CLASS® assessment of my classroom, I remember comparing scores with colleagues after the school day, noting the areas where we scored higher. However, we did not focus much on the areas where our scores were lower. We viewed this experience as a summative assessment, and we did not revisit the scores as a group. Some of us independently looked further into the data and attempted to integrate aspects into our practices. However, there was no systematic approach in place. This was a missed opportunity to work together as a staff to grow and improve practices. Many classroom assessments lend themselves to continuous quality improvement. Teachers can use the data to identify their strengths and areas for needed improvement and build upon them. To set staff up for success, it is helpful if they are familiar with the assessment tools before the day of their observation. Training about assessment tools can take place during professional development days, staff meetings, or team meetings. All assessment tools in current use are research-based, and items should therefore be embedded in daily practice. When items are incorporated into the typical classroom routine, teachers can relax and do what they normally do, rather than being preoccupied with remembering what the assessor is looking for. You can use assessment manuals to help guide and incorporate these practices. After an observation, programs typically receive a detailed report that shows scores and highlights the classroom's strengths and opportunities. Remember that the assessor is not only observing the lead teacher but also all staff members who work directly with children for most of the day in the classroom, and therefore, the scores reflect these combined efforts. It’s important to take some time to carefully review the feedback. Just as we take a strengths-based approach with the children, we want to take the same approach with teachers and staff. Highlight their strengths and empower them to be a resource to others who need assistance in the areas where they excel. This is one of the greatest, untapped resources of your program. James Clear, the author of Atomic Habits , offers guidance in developing habits to gradually increase success over time. Below are a few suggestions to get started. Focus on who you wish to become Be specific about whom you want to become. Say: “I want to have warm, supportive interactions with the children,” instead of “I want to score higher in Staff-child interactions.” Observable actions: I speak to children calmly and politely. I make frequent positive contact: smiles, eye contact. I get down on the children’s level to talk or listen. Track habits, not scores Say: “I want to develop systems, not goals,” instead of consistently thinking about ECERS-3 scores. Track observable actions: The number of times staff help children avoid conflict The number of opportunities children have to work together on projects The number of dramatic play props representing different cultures or races The number of conversations about math while playing in a non-math area The power of tiny changes over time The power of 1%: If you can improve by 1% every day for one year, you’ll be thirty-seven times better. Say: “I want to make tiny observable changes,” instead of “I want a 7 in ‘Helping children expand vocabulary.’” Observable actions: I will introduce a new word during the science activity. I will respond to what a child says once and further expand on their idea during learning centers. I will repeat English words in Spanish during lunch time when speaking to ESL students. The focus should be on realistic goals. If a classroom scores a two, raising it to a three or four is impactful and more attainable than scoring a seven. Small, consistent changes lead to sustained improvements over time and yield better learning outcomes for children, something we all strive for. Clear, J. (2018). Atomic habits: An easy & proven way to build good habits & break bad ones . Avery, an imprint of Penguin Random House
Show More