McCormick Institute for Early Childhood

BY Barb Volpe | August 19, 2015

This document may be printed, photocopied, and disseminated freely with attribution. All content is the property of the McCormick Center for Early Childhood Leadership.

A child is painting a paper plate with a brush.

“There is no more complex and tender geography than the borderlands between families and schools.”


—Sarah Lawrence-Lightfoot 


Administrators and teachers in early childhood programs often acknowledge the importance of building relationships with children and their families; however, the act of building respectful, mutual partnerships does not happen by accident. 


I’d like to share a personal story with you which captures why I–as an early childhood educator and a grandmother–value genuine family engagement: 


After several years of preschool “Mother’s Day” cards, I dreaded having my granddaughter come home from kindergarten and explain, yet again, that she had had to tell the teacher her card was for her grandma and ask for help spelling grandma rather than mommy because her mommy had died. 


At the start of each school year, my husband and I had talked to each teacher so they would be aware of our situation; we had been raising our granddaughter since the age of three when her mother had died. Our conversations with teachers never seemed to “stick.” Once, a teacher drew a black line through the word “mother” and wrote “grandma” above it. I was continually saddened and frustrated with the lack of understanding about our family situation and my granddaughter’s feelings. 


This year, my granddaughter beamed when she brought me a card and a “Grandmother” book! She told me her teacher had made the book especially for her because Miss Megan knew her grandma was taking care of her like a mommy. The card and book had been made on the computer with each page replacing the word “mommy” with “grandma.” This teacher supported my granddaughter’s emotional development by honoring and respecting her unique situation. Even at age five, my granddaughter understood and appreciated the extra care her teacher took to acknowledge and respect our family structure. As for me, I couldn’t wait to see Miss Megan and let her know how much our family had appreciated her kind and thoughtful act. 


EARLY CHILDHOOD LEADERS PLAY A HUGE ROLE IN ENSURING THAT FAMILIES ARE VALUED IN THEIR EARLY CHILDHOOD PROGRAMS. 


It is important for staff to be aware of family structure, stressors, and challenges such as worries over money, housing, sleep, and transportation; balancing work and family; and parenting decisions. Families may feel guilt, resentment, or even jealously over the time teachers get to spend with their child and frustration related to all they have to do to provide for their child. They may feel intimidated by the teacher. At times, parents may even feel protective and concerned about their own child, so they may not see or understand the teacher’s responsibility for all of the children in his or her care. 


Teachers may not recognize the need to develop a relationship with the families. After all, they entered early childhood to work with children not with adults. They may lack experience or training on working with parents/family members and need support in developing effective communication skills. They also might need guidance around cultural competency. 


Children, families, and teachers all benefit from strong family-school partnerships.  It is the responsibility of early childhood professionals to take the lead in developing respectful, supportive family partnerships. So, where do you start? 


Here are some questions to consider: 


  • How do staff view the child’s family? 
  • Do staff believe this to be an equal partnership? 
  • How do staff recognize and respect the family’s expertise? 
  • Are staff genuine and approachable with families? 
  • Do staff have conversations with families, not just give reports on the child? 
  • Are there parents and/or families whom staff don’t like or understand? How might that affect communication and relationships with the parents/family? What can be done to develop understanding or acceptance of others? 


Items 14, 16, and 17 in the Program Administration Scale (PAS) include many strategies programs can use to strengthen family partnerships. Some of them are listed below along with other ideas to help foster positive relationships between program staff and families.


Here are a few strategies you may consider to foster positive family partnerships: 


  • Learn every significant family member’s name or nickname. If the family is from a different culture or ethnicity, learn how to pronounce names correctly. 
  • Greet each child and family when they arrive. 
  • Learn something unique about each family member. Have conversations when possible at drop off or pick up times. 
  • Try each day to give each child’s family information about the child’s day that is more meaningful than simply reporting on food and toileting. 
  • Examine traditions or activities in your classroom that may be exclusionary or include any form of bias. 


Strategies for directors to support family partnerships: 


  • Invite parents to participate in program planning and evaluation. 
  • Create written materials in family’s home language. 
  • Try to develop staff that are culturally and linguistically representative of the families in your program.
  • Provide written materials on community supports and resources for families. 
  • Provide staff with training on effective communication skills. 
  • Provide time at staff meetings to talk about family partnerships and strategies for building relationships. 
  • Look at your program’s entrance and décor. Is it welcoming for all families? 


If you’re interested in exploring more about how to put these strategies into action, consider taking Module 8 of the Aim4Excellence National Director Credential: Building Partnerships with Families. Or, check out these additional resources: 


Barb Volpe is the Quality Specialist Coordinator at the McCormick Center for Early Childhood Leadership at National Louis University. In this role, Barb supports the Illinois quality specialists in their technical assistance work with center and family child care programs. She develops and presents trainings on leadership and best practices in early childhood care and education at local, state, and national conferences. Prior to her work at the McCormick Center, Barb was a teacher, site director, and education coordinator at McHenry County Head Start where she worked with children, teachers, and families.

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The AI-Enabled Administrator: Reclaim Valuable Time

By Dr. Neal Green • February 8, 2026
Tools: Gemini Gems, NotebookLM, Perplexity Spaces Overview The evidence is clear that early childhood professionals' most significant challenge is a lack of time. Artificial Intelligence (AI) tools, when used strategically, can give administrators some of the time they desperately need, allowing them to focus more on their staff and the children and families in their care. This approach aligns with the foundational goal of strengthening leadership effectiveness and program impact (Abel, Talan, & Masterson, 2023). When I scan the AI landscape of available products and platforms, it becomes overwhelming. There are so many options that it is impossible to keep up with every new development. Focusing on a limited number of AI tools backed by organizations with strong infrastructure and fiscal stability is a wise place to start your AI journey. McCormick Institute for Early Childhood’s (MIEC’s) upcoming professional development sessions will focus on three AI tools. These include Gemini Gems, NotebookLM, and Perplexity Spaces. Think of Gemini Gems as your customized AI assistant that you "train" to follow your rules and meet your goals. Gemini Gems are the right tool to tackle Internal Operations . NotebookLM is perfect for creating Family Support resources that stick. NotebookLM is a powerful AI tool that uses only the documents or other resources you add to generate specific, focused output. Perplexity Spaces is a fantastic choice to address Marketing demands. Like many AI tools, you can toggle back and forth between open web searches and focused documents that are specific to your work. Gemini Gems: The “Specialist Teammate” Gemini Gems allow you to create templates you can use repeatedly for agendas, HR policies, and more. If you have used AI in the past, you know that writing an effective prompt takes time, and they can easily get "lost" if you use AI often. Gems removes that challenge and lets you save your most effective prompts without having to rewrite them every time you use Gemini. It is up to you to decide if you want to create several smaller Gems to tackle common challenges you face or create larger Gems that encompass large swaths of your work. For our purposes, we will focus our Gem work on Internal Operations, addressing Program Administration Scale (PAS) Item 9: Internal Communications (Talan & Bloom, 2011). Imagine using a Gem to turn messy staff meeting notes into professional minutes with clear action plans in minutes or less! NotebookLM: The "Walled Garden" NotebookLM is an excellent tool for Family Support for your center, addressing PAS Item 17: Family Support and Involvement (Talan & Bloom, 2011). After uploading documents and resources, such as your parent handbook or community referral lists, to your Notebook, you can create several resources that parents/guardians of your center students will love. Just a few of the impressive features available with NotebookLM include audio (podcast) summaries, video summaries, and reporting functions with templates or the option to create your own report with metrics that matter most to you. Perplexity Spaces: The "Research Librarian" Perplexity Spaces is a perfect AI partner for Marketing your early childhood education (ECE) program, addressing PAS Item 18: External Communications (Talan & Bloom, 2011). You can build your own centralized repository, with control over branding to ensure consistency and present a professional, current image. Adding specific instructions to your space eliminates the need to format documents constantly and saves valuable time. The consistency that a Perplexity Space offers in this regard allows you to upload messages that are the "voice” of your brand. Your marketing efforts are not only more aesthetically pleasing but also enable you to track trends at similar centers in your area, helping you assess the competition. Strategies for Success: Audit your Internal Communications: Identify one repetitive task, such as creating staff meeting agendas (PAS Item 9), and automate it with a Gemini Gem. Curate your Family Resources: Gather three to five existing documents to "feed" a NotebookLM project for more responsive family support (PAS Item 17). Standardize your Brand: Use a Perplexity Space to ensure all public relations tools project a consistent, professional image (PAS Item 18). Reflection Questions: Which administrative task takes the most time away from your interactions with staff and families? How might centralizing marketing materials (branding) impact the professional image to prospective families? Table 1: AI Tools for ECE Professionals
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