Taking the Lead Testimonial From Debra Winding
BY Debra Winding | September 30, 2026
Jose Zavala is an IT Support Specialist II at the McCormick Institute for Early Childhood at National Louis University (NLU), a computer science graduate from NLU, and an aspiring cybersecurity professional. Driven by a lifelong passion for technology, he combines hands-on technical troubleshooting experience with an academic foundation in computer science to keep critical digital systems running smoothly. Jose is actively pursuing advanced industry certifications to deepen his expertise in digital defense and data security.
Resources
Here are some resources on keeping your computer updated, and some assistant software listed by brand:
- HP Assistant: https://support.hp.com/us-en/help/hp-support-assistant
- Dell Assistant: https://www.dell.com/en-us/lp/dt/supportassist-for-home-pcs
- Lenovo Assistant: https://support.lenovo.com/us/en/solutions/ht003029-lenovo-system-update-update-drivers-bios-and-applications
- Mac: No available assistant
Also, try this questionnaire if you need help selecting a Windows PC: https://www.microsoft.com/en-us/windows/help-me-choose
Try this questionnaire if you need help selecting a Mac PC: https://www.apple.com/mac/best-mac/#usage
If you're wondering if this will be a good fit for you in your business, it definitely will. Taking the Lead: Professional Learning for Family Child Care Professionals. I never looked at the business part. I knew how to love, nurture, you know, have empathy for parents and the kids. I knew how to do all that. But the business part, I wasn't on point with that. I was lacking, losing a lot of money, not really, you know, being, running it as a business establishment. Taking the Lead: Learn FCC Business & Leadership. 9-Month Hybrid Leadership Academy. I’m utilizing a lot of things that I'm learning from here, and I'm excited.





