Great Expectations: Tips for Preparing New Employees for Long-Term Success

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Imagine this: You have accepted a new position and are excited about beginning this new chapter in your professional life. You arrive bright and early on your first day and greet the receptionist. She has no idea who you are. As she is attempting to contact the person who hired you, she gives you some forms to fill out. An hour later, you are told your supervisor is on vacation and will be back in a week. You are taken back to an empty office and given a stack of binders filled with policies and procedures and told to read them. Most of the information in these binders has little to do with the job you were hired for. You are not introduced to other employees, given a tour, or told when to take a lunch break. 


I don’t have to imagine this scenario. I lived it! It may come as no surprise to know that soon after this day, I began my job search again. Less than 9 months later, I was off to a new position. As a result of this experience, when I have hired new staff, I have made it a priority to provide a warm welcome for new employees and to try to create a much more satisfying orientation experience. I know how much time, energy, and resources go into hiring an employee, so I try to do everything in my power to ensure this new staff person will be excited about working in our organization and will continue to learn and grow with us for many years to come. 


HERE ARE A FEW TIPS I HAVE LEARNED ALONG THE WAY TO ACHIEVE THIS GOAL: 


Provide a warm welcome. 


Keep in touch with the new employee before the first day. Let him or her know you are looking forward to working together. Provide basic information about the work schedule, parking, dress code, and anything else that will help the first day go smoothly. Be sure someone is there to greet the new employee. A personal note, flowers on the desk, or a banner created by children help to contribute to making the new employee feel welcome. Begin with a tour and introductions to co-workers. 


Consider orientation a process. 


Often the supervisor’s time is limited and it is tempting to try to cram a lot of information into the little time you may have available for orientation. However, it’s important to be realistic about how much of this information will actually be retained. It’s helpful to think of orientation as a process. Take some time to prioritize what is important for the new employee to know in the first few days on the job. Be realistic and keep this information to a minimum. What does the new employee need to know in the first week? What information can wait until the employee has been with you for a month? What can wait for 2-3 months? Try to find interesting ways to share this information, using a variety of modes of communication (e.g., videos, hands-on demonstrations), rather than relying on boring lectures and manuals. 


Match the new employee with a “buddy.” 


Ask one of your more seasoned staff to help with orientation. Perhaps this “buddy” can take the new employee out to lunch on the first day. Have him or her periodically check in with the new person to see how things are going. Make sure the new employee knows he or she can contact this person with any questions. 


Get to know the new employee. 


You have spent some time during the interview process to get to know the new employee. Continue to learn more about this person during the orientation period. How can he or she contribute to your organization? Does he or she have any hobbies, skills, or special interests that can enrich your program? What type of supervision will work best for the new person? At the McCormick Center, we have all new employees complete an online version of the Myers-Briggs Type Indicator. We also use the book Now, Discover Your Strengths to learn about the strengths of each employee. We then add this information to a grid, which includes the typology and strengths of all of our employees and share this with the new hire so that he or she will learn more about his or her colleagues. 


Give and receive feedback. 


During the probationary period, meet with the new employee to check in to see how things are going. It’s also important to take some time during this period to provide specific feedback based on observations of the new employee’s performance. Let him or her know what is going well, and also provide suggestions for improvement. 


Begin with the end in mind. 


You may recognize this phrase from Stephen Covey’s book The Seven Habits of Highly Effective People. This seems particularly appropriate to think about as you welcome a new employee into your program. What “end” do you have in mind? Are you envisioning a long and successful partnership, in which the new employee continues to grow in his or her professional life and your organization is enriched by the unique strengths he or she brings? If so, consider the end of the orientation or probationary period as a beginning, rather than an ending. Meet with the new employee to set goals for professional development for the rest of the first year. Be sure to ask the new employee for honest feedback about the orientation process. What went well? What would he or she suggest to make the orientation even better for the next new employee? 


By keeping these six tips in mind, you will provide a meaningful and positive foundation for your new employee’s long-term success. If you are interested in learning more about how to improve your orientation process, check out The Right Fit: Recruiting, Selecting, and Orienting New Staff (Director’s Toolbox) by Kay Albrecht. 


Linda Butkovich has had a long and fulfilling career in the field of early childhood education as a teacher, family child care provider, director, early interventionist, and adult educator.

By McCormick Center May 13, 2025
Leaders, policymakers, and systems developers seek to improve early childhood programs through data-driven decision-making. Data can be useful for informing continuous quality improvement efforts at the classroom and program level and for creating support for workforce development at the system level. Early childhood program leaders use assessments to help them understand their programs’ strengths and to draw attention to where supports are needed.  Assessment data is particularly useful in understanding the complexity of organizational climate and the organizational conditions that lead to successful outcomes for children and families. Several tools are available for program leaders to assess organizational structures, processes, and workplace conditions, including: Preschool Program Quality Assessment (PQA) 1 Program Administration Scale (PAS) 2 Child Care Worker Job Stress Inventory (ECWJSI) 3 Early Childhood Job Satisfaction Survey (ECJSS) 4 Early Childhood Work Environment Survey (ECWES) 5 Supportive Environmental Quality Underlying Adult Learning (SEQUAL) 6 The Early Education Essentials is a recently developed tool to examine program conditions that affect early childhood education instructional and emotional quality. It is patterned after the Five Essentials Framework, 7 which is widely used to measure instructional supports in K-12 schools. The Early Education Essentials measures six dimensions of quality in early childhood programs: Effective instructional leaders Collaborative teachers Supportive environment Ambitious instruction Involved families Parent voice A recently published validation study for the Early Education Essentials 8 demonstrates that it is a valid and reliable instrument that can be used to assess early childhood programs to improve teaching and learning outcomes. METHODOLOGY For this validation study, two sets of surveys were administered in one Midwestern city; one for teachers/staff in early childhood settings and one for parents/guardians of preschool-aged children. A stratified random sampling method was used to select sites with an oversampling for the percentage of children who spoke Spanish. The teacher surveys included 164 items within 26 scales and were made available online for a three-month period in the public schools. In community-based sites, data collectors administered the surveys to staff. Data collectors also administered the parent surveys in all sites. The parent survey was shorter, with 54 items within nine scales. Rasch analyses was used to combine items into scales. In addition to the surveys, administrative data were analyzed regarding school attendance. Classroom observational assessments were performed to measure teacher-child interactions. The Classroom Assessment Scoring System TM (CLASS) 9 was used to assess the interactions. Early Education Essentials surveys were analyzed from 81 early childhood program sites (41 school-based programs and 40 community-based programs), serving 3- and 4-year old children. Only publicly funded programs (e.g., state-funded preschool and/or Head Start) were included in the study. The average enrollment for the programs was 109 (sd = 64); 91% of the children were from minority backgrounds; and 38% came from non-English speaking homes. Of the 746 teacher surveys collected, 451 (61%) were from school-based sites and 294 (39%) were from community-based sites. There were 2,464 parent surveys collected (59% school; 41% community). About one-third of the parent surveys were conducted in Spanish. Data were analyzed to determine reliability, internal validity, group differences, and sensitivity across sites. Child outcome results were used to examine if positive scores on the surveys were related to desirable outcomes for children (attendance and teacher-child interactions). Hierarchical linear modeling (HLM) was used to compute average site-level CLASS scores to account for the shared variance among classrooms within the same school. Exploratory factor analysis was performed to group the scales. RESULTS The surveys performed well in the measurement characteristics of scale reliability, internal validity, differential item functioning, and sensitivity across sites . Reliability was measured for 25 scales with Rasch Person Reliability scores ranging from .73 to .92; with only two scales falling below the preferred .80 threshold. The Rasch analysis also provided assessment of internal validity showing that 97% of the items fell in an acceptable range of >0.7 to <1.3 (infit mean squares). The Teacher/Staff survey could detect differences across sites, however the Parent Survey was less effective in detecting differences across sites. Differential item functioning (DIF) was used to compare if individual responses differed for school- versus community-based settings and primary language (English versus Spanish speakers). Results showed that 18 scales had no or only one large DIF on the Teacher/Staff Survey related to setting. There were no large DIFs found related to setting on the Parent Survey and only one scale that had more than one large DIF related to primary language. The authors decided to leave the large DIF items in the scale because the number of large DIFs were minimal and they fit well with the various groups. The factor analysis aligned closely with the five essentials in the K-12 model . However, researchers also identified a sixth factor—parent voice—which factored differently from involved families on the Parent Survey. Therefore, the Early Education Essentials have an additional dimension in contrast to the K-12 Five Essentials Framework. Outcomes related to CLASS scores were found for two of the six essential supports . Positive associations were found for Effective Instructional Leaders and Collaborative Teachers and all three of the CLASS domains (Emotional Support, Classroom Organization, and Instructional Support). Significant associations with CLASS scores were not found for the Supportive Environment, Involved Families, or Parent Voice essentials. Ambitious Instruction was not associated with any of the three domains of the CLASS scores. Table 1. HLM Coefficients Relating Essential Scores to CLASS Scores (Model 1) shows the results of the analysis showing these associations. Outcomes related to student attendance were found for four of the six essential supports . Effective Instructional Leaders, Collaborative Teachers, Supportive Environment, and Involved Families were positively associated with student attendance. Ambitious Instruction and Parent Voice were not found to be associated with student attendance. The authors are continuing to examine and improve the tool to better measure developmentally appropriate instruction and to adapt the Parent Survey so that it will perform across sites. There are a few limitations to this study that should be considered. Since the research is based on correlations, the direction of the relationship between factors and organizational conditions is not evident. It is unknown whether the Early Education Essentials survey is detecting factors that affect outcomes (e.g., engaged families or positive teacher-child interactions) or whether the organizational conditions predict these outcomes. This study was limited to one large city and a specific set of early childhood education settings. It has not been tested with early childhood centers that do not receive Head Start or state pre-K funding. DISCUSSION The Early Education Essentials survey expands the capacity of early childhood program leaders, policymakers, systems developers, and researchers to assess organizational conditions that specifically affect instructional quality. It is likely to be a useful tool for administrators seeking to evaluate the effects of their pedagogical leadership—one of the three domains of whole leadership. 10 When used with additional measures to assess whole leadership—administrative leadership, leadership essentials, as well as pedagogical leadership—stakeholders will be able to understand the organizational conditions and supports that positively impact child and family outcomes. Many quality initiatives focus on assessment at the classroom level, but examining quality with a wider lens at the site level expands the opportunity for sustainable change and improvement. The availability of valid and reliable instruments to assess the organizational structures, processes, and conditions within early childhood programs is necessary for data-driven improvement of programs as well as systems development and applied research. Findings from this validation study confirm that strong instructional leadership and teacher collaboration are good predictors of effective teaching and learning practices, evidenced in supportive teacher-child interactions and student attendance. 11 This evidence is an important contribution to the growing body of knowledge to inform embedded continuous quality improvement efforts. It also suggests that leadership to support teacher collaboration like professional learning communities (PLCs) and communities of practice (CoPs) may have an effect on outcomes for children. This study raises questions for future research. The addition of the “parent voice” essential support should be further explored. If parent voice is an essential support why was it not related to CLASS scores or student attendance? With the introduction of the Early Education Essentials survey to the existing battery of program assessment tools (PQA, PAS, ECWJSI, ECWES, ECJSS and SEQUAL), a concurrent validity study is needed to determine how these tools are related and how they can best be used to examine early childhood leadership from a whole leadership perspective. ENDNOTES 1 High/Scope Educational Research Foundation, 2003 2 Talan & Bloom, 2011 3 Curbow, Spratt, Ungaretti, McDonnell, & Breckler, 2000 4 Bloom, 2016 5 Bloom, 2016 6 Whitebook & Ryan, 2012 7 Bryk, Sebring, Allensworth, Luppescu, & Easton, 2010 8 Ehrlich, Pacchiano, Stein, Wagner, Park, Frank, et al., 2018 9 Pianta, La Paro, & Hamre, 2008 10 Abel, Talan, & Masterson, 2017 11 Bloom, 2016; Lower & Cassidy, 2007 REFERENCES Abel, M. B., Talan, T. N., & Masterson, M. (2017, Jan/Feb). Whole leadership: A framework for early childhood programs. Exchange(19460406), 39(233), 22-25. Bloom, P. J. (2016). Measuring work attitudes in early childhood settings: Technical manual for the Early Childhood Job Satisfaction Survey (ECJSS) and the Early Childhood Work Environment Survey (ECWES), (3rd ed.). Lake Forest, IL: New Horizons. Bryk, A. S., Sebring, P. B., Allensworth, E., Luppescu, S., & Easton, J. Q. (2010). Organizing schools for improvement: Lessons from Chicago. Chicago, IL: The University of Chicago Press. Curbow, B., Spratt, K., Ungaretti, A., McDonnell, K., & Breckler, S. (2000). Development of the Child Care Worker Job Stress Inventory. Early Childhood Research Quarterly, 15, 515-536. DOI: 10.1016/S0885-2006(01)00068-0 Ehrlich, S. B., Pacchiano, D., Stein, A. G., Wagner, M. R., Park, S., Frank, E., et al., (in press). Early Education Essentials: Validation of a new survey tool of early education organizational conditions. Early Education and Development. High/Scope Educational Research Foundation (2003). Preschool Program Quality Assessment, 2nd Edition (PQA) administration manual. Ypsilanti, MI: High/Scope Press. Lower, J. K. & Cassidy, D. J. (2007). Child care work environments: The relationship with learning environments. Journal of Research in Childhood Education, 22(2), 189-204. DOI: 10.1080/02568540709594621 Pianta, R. C., La Paro, K. M., & Hamre, B. K. (2008). Classroom Assessment Scoring System (CLASS). Baltimore, MD: Paul H. Brookes Publishing Co. Talan, T. N., & Bloom, P. J. (2011). Program Administration Scale: Measuring early childhood leadership and management (2 nd ed.). New York, NY: Teachers College Press. Whitebook, M., & Ryan, S. (2012). Supportive Environmental Quality Underlying Adult Learning (SEQUAL). Berkeley, CA: Center for the Study of Child Care Employment, University of California.
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