A Place Where Families Fit In

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I have some very fond childhood memories of visiting Chinatown in Chicago with my family. My father would take us up and down the main avenue to look at the windows. Every time I went, I found it to be a fascinating place to visit. The windows had symbols I had never seen before. I was amazed by the large fish swimming in the tanks and the ducks for sale that hung from ropes in storefront windows. My father would buy each of us a mystery box which was always the highlight of our trip. I loved it all, taking in the colors, music, toys, and sweets. Then one day, I began to notice that my visits were no longer the same. I was still fascinated looking at the windows; however, now I wanted to know what the people around me were saying and what the symbols on the windows meant. During my young teen years, I began to feel lost during my visits. I felt out of place when I visited the street I once saw as magical. The culture mattered to me, and I had no one to explain it to me. I felt like I did not fit in.

Fast forward to many years later when I became the administrator of a fairly large preschool program in a primarily Latino community. I set a goal to provide opportunities in the program that would allow every family to fit in.

We focused on offering various opportunities during and after program hours in the preferred language of families. We offered workshops in both English and Spanish. At least one teacher in each classroom, all of the support staff, and I spoke both of the languages needed to communicate with every parent/guardian during family-teacher conferences. I thought we were doing enough until I met a colleague who challenged me to take a deeper look into how we welcomed, acknowledged, and respected each and every family. It made me ask the question, was the program making enough effort in these areas? As the program administrator, what opportunities could I offer that would be inviting to the families? How could I include every family in all aspects of our program? I suddenly realized that while we were good, we definitely had areas where we could improve. I knew we had families entering the program feeling the same way I felt when I walked through Chinatown. The difference now was that I was in a position to fix that.

I started by asking the teachers in each classroom to translate the lesson plans, as well as any applicable early learning standards, into Spanish. We wanted families to be able to read about what their children were learning and the learning objective(s) behind the weekly activities.

We then began to offer parent-child activity days two times a year that provided hands-on activities that mirrored what the children did in the classroom. Teachers explained how the activities supported children’s learning and development while children played with their parents and guardians. After each of these events, we often heard from the families that they had no idea their children were learning so much until they participated in the activities alongside them.

We added English and Spanish labels to everything we could possibly think of. We labeled the heaters, outlets, hallways, staircase, desks, printers, and windows, in addition to traditional classroom items the teachers had already labeled. In every area where we were able to add a label, we did! It wasn’t long before I heard children asking their adults what the words meant and family members taking the time to explain them.

Daily communication with every family was highly encouraged. I knew that even with all of the wonderful text printed all around the school, we had at least 10% of family members who could not read. Whenever an event was scheduled, families were given written material and informed verbally in their primary language.

Take-home family activities were available throughout the year. The final products were posted in the hallways for everyone to view and to encourage conversations. Our most popular activity was “My Hopes and Dreams for My Child.” Families wrote about what they would like their children’s future to be. They were encouraged to add pictures of their family members. The hallways were filled with their smiling faces and inspiring stories.

Now it’s my turn to encourage you. Take a look at your classrooms, offices, hallways, and other spaces. Are these areas welcoming to each and every family you serve? How could you make the space more inclusive for all? What else can you do to encourage family involvement and engagement? When families feel accepted and welcomed into a program, genuine, authentic engagement occurs. Everyone wins with this effort.

Are you interested in learning more about practices for family support and engagement? The Program Administration Scale (PAS) and the Business Administration Scale for Family Child (BAS) are great resources! Additionally, we offer a variety of professional development opportunities including:

Authentic Engagement: Creating True Partnerships with Families (virtual or in-person training)
Building Partnerships and Engaging Families (virtual or in-person training)
PAS and BAS Reliability Training (in-person training)
Facilitating Responsive Family Engagement (Aim4Excellence Module 8)

Contact the McCormick Center https://mccormickcenter.nl.edu/contact/ for more information.

Iris Corral, M.Ed., is Leadership Training Specialist for the McCormick Center for Early Childhood Leadership at National Louis University. In this role, Iris assists with trainings for the Taking the Lead, Ready to Lead, and Taking Charge of Change leadership academies. Iris holds an associate degree in social service from Harold Washington College, a baccalaureate degree in integrative studies from Governors State University, and a master’s degree in early childhood administration from National Louis University. She has also earned her Illinois Director Credential-Level III and an ECE Credential-Level V. In addition to her role at the McCormick Center, Iris also serves as adjunct faculty at Morton College, where she teaches early childhood education courses. Prior to joining our team, Iris spent eight years working as a preschool director in a Preschool for All (PFA) program. Iris also worked at Erie Neighborhood House in Chicago for eleven years as a teacher assistant and the parent support/health coordinator.

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Scaffolded Beginnings: Navigating Orientation with Intentional Design: Part 2: Making It Stick

By Leslie Layman • November 12, 2025

BY LESLIE LAYMAN Introduction: Building on Intentional Design In part one of this “Scaffolded Beginnings” series , Emilie Austin, McCormick Institute for Early Childhood’s Manager of Learning Design Experience, spoke to the importance of intentional design and scaffolding to support new employees in deepening their learning during orientation. This second part of the series covers the importance of operational leadership in helping that learning to “stick” so that employees can successfully apply skills learned in orientation to their new roles. Many organizations structure orientation as a “big day” of meeting people, reviewing handbooks and procedures, and maybe sharing coffee and sweets. On that day, new employees are taking on a new role, expectations, and culture while trying to understand and memorize functional processes and procedures. Going beyond the big day by applying intentional environmental design and contextual, participatory learning theory in your day-to-day helps your employees own and grow into their place in your organization’s culture. Applying a Reggio-Inspired Approach to Onboarding Intentional leaders are responsible for both the administrative leadership of the workplace environment and the strategic leadership and guidance of the organization. Both areas are involved in scaffolding new employees from understanding what they have learned during orientation to applying that information in their new role throughout and beyond the onboarding and training process (Talan, Masterson, & Bella). Loris Malaguzzi’s Reggio approach to early childhood education is a useful framework for thinking of and planning for new employees as learners and participants in the environment, as well as educators and carers of children and families. “To make a lovable school, industrious, inventive, liveable, documentable and communicable, a place of research, learning, re-cognition and reflection, where children, teachers and families feel well - is our point of arrival.” -Loris Malaguzzi (Sourced from: Institutionzione del Comune di Reggio Emilia ) Each of the Reggio Values can be used to create a shared learning space where educators and children can thrive. A few examples include: Children are active protagonists in their growing processes And so are adult learners! Find ways to make new employees the “lead” in the story of their onboarding. New employees can participate in individualized goal setting to help them feel in control of their professional development. Progettazione/Designing People of all ages learn by doing. Support new employees to participate in designing training and learning experiences rather than providing only pre-planned or scripted training. The Hundred Languages People bring all of themselves, their experiences, and their ways of being to learning and work environments, and they gain new knowledge through active co-construction. Integrating learning experiences into the work environment can help training become more memorable and easier to apply. One example is implementing training on technology or documentation tools as they are being used in context. Participation New employees need opportunities to participate in the environment as they are learning and to experience the emotions and culture of the role. Observation time is important, and being an active team member early on is also important. Organization and the Environment Intentional planning of the way in which employees will interact with the space makes learning more fluid. Some ideas include: making sure that the resources needed for tasks are in functional locations, having deadlines for documentation or responding to family communications built into the daily schedule, and modeling intentional care for children by demonstrating deliberate care for the space. Thoughtfully organize adult materials and create a welcoming, inviting environment for adults and children. Leadership Insight: Apply what you know about Learning and environments The same principles of guiding the learning and independence of children in the educational environment can be applied when helping new staff to move beyond understanding their role to actively embodying their role on your early care and education team. This process can be applied using the early education and care philosophies that are most important to you and relevant to your leadership context. Reflecting on the philosophical and curricular choices you have made for your program and why you chose them can help you think about how you may want to apply those approaches for adult learning. This strategy works because it is integrated and intentional, and it builds skills by modeling skills in the “real world” context to make them stick. Resources for Further Exploration Scuole E Nindi D’Infanzia, Institutionzione del Comune di Reggio Emilia. (N.D). Reggio Emelia Approach. Reggiochildren.it, https://www.reggiochildren.it/en/reggio-emilia-approach/ Beirmeier, M. (2015). Inspired by Reggio Emilia: Emergent Curriculum in Relationship-Driven Learning Environments. Young Children, 70(5), https://www.naeyc.org/resources/pubs/yc/nov2015/emergent-curriculum Schlieber, M. & McLean, C. (2020). Educator Work Environments Are Children’s Learning Environments: How and Why They Should Be Improved. Sequel, January 21, 2020. https://cscce.berkeley.edu/blog/educator-work-environments-are-childrens-learning-environments-how-and-why-they-should-be-improved/ Citations Scuole E Nindi D’Infanzia, Institutionzione del Comune di Reggio Emilia. (N.D). Values. Reggiochildren.it, https://www.reggiochildren.it/en/reggio-emilia-approach/ Talan, T., Masterson, M., & Bella, J. (2023, April 4). Whole leadership: A framework for early childhood programs – 2023. Whole Leadership: A Framework for Early Childhood Programs – 2023 | McCormick Center for Early Childhood Leadership.