Leadership Essentials: Taking Steps Toward Positive Impact

A woman wearing glasses and a suit is smiling in front of a flag.

Sim Loh is a family partnership coordinator at Children’s Village, a nationally-accredited Keystone 4 STARS early learning and school-age enrichment program in Philadelphia, Pennsylvania, serving about 350 children. She supports children and families, including non-English speaking families of immigrant status, by ensuring equitable access to education, health, employment, and legal information and resources on a day-to-day basis. She is a member of the Children First Racial Equity Early Childhood Education Provider Council, a community member representative of Philadelphia School District Multilingual Advisory Council, and a board member of Historic Philadelphia.


Sim explains, “I ensure families know their rights and educate them on ways to speak up for themselves and request for interpretation/translation services. I share families’ stories and experiences with legislators and decision-makers so that their needs are understood. Attending Leadership Connections will help me strengthen and grow my skills in all domains by interacting with and hearing from experienced leaders in different positions. With newly acquired skills, I seek to learn about the systems level while paying close attention to the accessibility and barriers of different systems and resources and their impacts on young children and their families.”

This document may be printed, photocopied, and disseminated freely with attribution. All content is the property of the McCormick Center for Early Childhood Leadership.

Essentials are items or attributes absolutely necessary or extremely important to your needs and goals. What are essentials for you? Car keys? Cream in your morning coffee? An umbrella for a rainy day? Time at the gym after work? Essential things have significant impact.


Leadership essentials create positive impact in your program. What qualities motivate and engage staff? How will you respond to a difficult email when someone’s feelings are on the line? How can you mediate a disagreement or resolve a conflict?


When a situation is complex and requires more than a few lines or a decision is at stake, it is always better to meet in person or chat by phone. If video conferencing is an option, that’s a perfect way to establish a connection and brainstorm solutions. When someone’s feelings are on the line, it’s always better to pick up the phone and have a conversation. What you say can be clarified, revised, or explained; whereas, what is written may not come across as intended. Personal communication provides important cues to what is really going on.


With a priority on saving time and responding quickly, you may be tempted to write instead of call. It will pay off to consider the best means of responding. An email works to clarify plans, restate mutual decisions, or share information. When it comes to solving problems, personal connections work best. Successful outcomes are dependent on your ability to inspire growth, cooperation, and commitment in others.  


Leadership essentials cultivate a healthy and productive program. Staff feel safe, understand their value, and work toward shared goals. Traits for effective leadership include self-efficacy, empathy, creativity, authenticity, humility, transparency, adaptability, and ongoing learning. These qualities are strengthened through tools of communication, team-building, awareness of self and others, cultural competence, ethical conduct, intentionality, the ability to motivate others, and a deep knowledge of the profession. Essentials are the foundation blocks for effective leadership practice. This kind of skilled leadership is critical to high-quality practices for child development and early learning.


Making leadership essentials a priority will move you forward to new milestones in your leadership journey. The following action steps will help you apply leadership essentials in practical ways.


  1. Determine your strengths. What areas of your work are a snap and feel enjoyable? List your “snaps” and the reasons you feel good about this area of your work.
  2. Identify at least one challenge. What is it about this situation that is complex? How will applying a leadership essential make a difference?
  3. Create a weekly action step. Purposeful action steps move you from thinking mode to action mode and impact your professional growth. “Today, I will read one chapter of the leadership book I bought a month ago.” “Today, I will connect with a staff member to strengthen our relationship.” “Today, I will practice empathy (or another leadership essential) in my relationships with families.”
  4. Post the leadership essentials. Establish leadership essentials as anchors for your program norms and practices. Invite staff to share their thoughts about these important ingredients of success. Explore the whole leadership framework as a way to clarify your goals, communicate the importance of your work, and help your staff understand their influential contribution to your program.
  5. Find a mentor and be a mentor. Identify a professional colleague with traits you admire. Make a phone call and ask, “May I have coffee with you? I would like to ask about your work.” Set a regular meeting time to learn how they strengthen their work with leadership essentials. Offer to be a mentor to share your strengths with others.


Dream big! Check out new resources for growth at the McCormick Center for Early Childhood Leadership. Today is a great time to give yourself the gift of leadership inspiration by participating in Leadership Academies or eLearning experiences. In addition to changing your own life, you will create a more meaningful community of growth for staff, families, and children. 


Marie Masterson, PhD, is the Director of Quality Assessment at the McCormick Center for Early Childhood Leadership at National Louis University. She is a national speaker, child behavior expert, researcher, and author of multiple books and articles that address high-quality teaching, early care and education, and parenting.


By Robyn Kelton, M.A. June 27, 2025
INTRODUCTION Turnover rates in child care are among the highest in education, with over 160,000 workforce openings predicted annually (Bassok et al., 2014; Doromal et al., 2022; Joughin, 2021; U.S. Bureau of Labor Statistics, 2025). While some turnover is expected and even necessary, the levels of turnover experienced in the field of early childhood education and care (ECEC) are not only alarmingly high but deeply problematic. In 2021, a national survey conducted by the National Association for the Education of Young Children found that over 80% of child care centers were experiencing a staffing shortage, with the majority of those programs reporting one-to-five open roles, but 15% reporting between six and 15 open roles (NAEYC, 2021). Staffing shortages result in lost revenue, financial uncertainty, and program instability, often forcing administrators to operate below capacity and/or under reduced hours (NAEYC, 2021; NAEYC, 2024; Zero to Three, 2024). Limited enrollment slots and classroom and program closures lead to increased waiting lists (Zero to Three, 2024; Carrazana, 2023). In turn, families are placed in a highly vulnerable position of needing to leave the workforce to stay home with their child or turn to potentially unsafe or unregulated child care. Moreover, increased turnover in classrooms interrupts continuity of care and disrupts the relationships built between children and their educators (Reidt-Parker, J., & Chainski, M. J. (2015). Research has begun to highlight some of the programmatic and personnel characteristics predictive of increased staff turnover in ECEC programs. Low wages are most commonly identified as a strong predictor of turnover (Amadon et al., 2023; Bryant et al., 2023; Fee, 2024; Guevara, 2022; Totenhagen et al., 2016). However, workforce advocates and some researchers have begun to expand conversations on compensation to explore the impact the profession’s general lack of benefits such as paid time off, access to health insurance, and retirement benefits has on retention (e.g., Amadon et al., 2023; Bryant et al., 2023; Fee, 2024; Lucas, 2023). While informative, this body of work has typically approached benefits as binary variables (i.e., have or do not have) rather than reflect the spectrum on which benefits are commonly offered (e.g., the number of days off, the percent of insurance covered by the employer, and levels of retirement matching funds). This Research Note aims to expand on previous work investigating the relationship between benefits and turnover by exploring the possibility of a more nuanced relationship between the variables to determine if the level of benefits offered impacts turnover rates. METHOD This study used data collected via formal Program Administration Scale, 3rd Edition (PAS-3) assessments conducted by Certified PAS-3 Assessors between 2023 and 2025. To become certified, PAS-3 assessors must first achieve reliability (a score of at least 86%) on a test conducted after four days of training on the tool. Next, they must conduct two PAS assessments within three months of reliability training. PAS-3 national anchors reviewed the completed assessments for consistency, accuracy, and completeness. The study analyzed data from 133 PAS-3 assessments collected during the certification process across 12 states, the District of Columbia, and the U.S. Mariana Islands.  Measures Data for this study were collected using the PAS-3, a valid and reliable tool used to measure and improve Whole Leadership practices in center-based programs (Talan, Bella, Jorde Bloom, 2022). The PAS-3 includes 25 items, each composed of 2-5 indicator strands and scored on a 7-point Likert scale (1 = inadequate, 3 = minimal, 5 = good, and 7 = excellent). Item scores are averaged to determine a mean PAS-3 score. Of particular interest to this study is Item 5: Benefits. Item 5 measures employee access to health insurance and considers what percentage of the cost is paid by the employer, the total number of paid time off days within the first and fifth years of employment, access to a retirement plan, and the percentage at which the employer will match the employee’s contribution. Last, Item 5 explores provisions made to cover the costs of staff’s professional development. Non-applicable is allowed as a response for indicators related to health insurance and retirement if there are no full-time staff employed by the program. Sample Program enrollment ranged in size from four children to 285, with a mean enrollment of 65 and a median of 55. Total program staff for the sample ranged from two to 44 staff, with an average of just under 14 staff (13.93) and a standard deviation of 8.80. Table 1 below provides a detailed breakdown of staff by role and full-time and part-time status.
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